Customer service pay in Virginia after taxes: what you keep (2026)

The median customer service representative in Virginia earned $39,210 a year in May 2024, which is $19 an hour for a full-time year, according to the Bureau of Labor Statistics. Half of the 62,280 customer service representatives the BLS counts in Virginia earned more than that and half earned less; the middle half of them sat between $35,040 and $48,370. That is the gross figure, before anyone takes anything. What you keep depends on Virginia's tax, and Virginia has a progressive state income tax with a top rate of 5.75%.

What the median customer service representative keeps in Virginia

For a single filer on the median $39,210, taking the standard deduction and no other adjustments:

The state line is 4.0% of gross at this salary, approximated at 70% of the top bracket, which is where a middle income lands in most progressive states. Health insurance, retirement contributions and local taxes are not in it either; they vary by employer and by city.

Where Virginia ranks for customer service representative pay

Of the 50 states, Virginia ranks 36 of 50 on the gross median for customer service representatives. The highest-paying state is Washington at $49,150 and the lowest is Mississippi at $35,580. Gross rank is not take-home rank: a state with no income tax climbs several places once the state line is applied, and a high-tax state drops.

Across the border

The same job in the states next to Virginia, gross median and estimated take-home for a single filer:

Tennessee, Maryland and North Carolina leave a customer service representative with more at the end of the year than Virginia does. West Virginia and Kentucky pay less once tax is counted. Pay is one line; rent is the other, and a higher median in a metro with higher rent can leave you with less.

Where the customer service representative jobs are in Virginia

The BLS count of 62,280 customer service representatives is statewide. The metros with the most of that work are Virginia Beach, Chesapeake, Norfolk, Richmond and Arlington, which is where the median is set and where the upper quartile ($48,370 and above) is most often paid. Employers who could not hire locally and have filed with the Department of Labor are listed on the Virginia openings page; those filings are the ones already paying to bring people in, and housing or transport is often part of the offer.

What people get wrong about customer service representative pay in Virginia

• Quoting the mean. The BLS mean for Virginia is $21 an hour, pulled up by the top earners. The median ($19) is what the typical customer service representative makes.
• Comparing gross across states. A $39,210 offer in Virginia is $31,911 in hand; the same number in a no-tax state is $33,489.
• Forgetting the employer's share of insurance. A job that pays $37,210 with full health coverage can beat one that pays $42,210 without it.
• Treating the statewide median as the metro median. Virginia Beach pays differently from a rural county; ask for the figure for the place you are actually going.

Everything about Virginia, on one page

The Virginia page has the licence registries and boards, the state tax at three salaries, the programs that pay you to come, and the openings filed in Virginia this month. If you know which state you are leaving, the move pages compare the two directly. Creating a free Workmerica profile with your trade and your destination puts you in front of Virginia employers hiring from out of state.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024 state estimates for Customer service. Tax lines are a single filer with the standard deduction, 2024 federal brackets, and the state rate in lib/us-states.ts; progressive states are approximated. Not tax advice.